md77 Frequently Asked Questions

Creating an md77 account takes under two minutes. Visit md77.ws, tap the registration button, enter your mobile number and a secure password, then verify your number with the OTP sent by SMS. Once verified, your account is active and you can make your first BDT deposit immediately. A valid Bangladeshi mobile number is required — no email address is needed to register.

md77 requires a government-issued photo ID for KYC — a National ID card (NID) is the most commonly used document by Bangladeshi players. Alternatively, a valid passport or driving licence is accepted. You will also need to submit a selfie or a photo of yourself holding the document. KYC is required before your first withdrawal can be processed and typically completes within 24 hours of submission.

To reset your md77 password, tap 'Forgot Password' on the login screen and enter your registered mobile number. An OTP will be sent to that number by SMS. Enter the OTP, set a new password, and your account access will be restored immediately. If you no longer have access to your registered mobile number, contact [email protected] with your account details for manual verification.

No. md77 strictly allows one account per person. Duplicate accounts are detected during KYC and payment verification. If a player is found to hold multiple accounts, all accounts may be suspended and any pending balances forfeited. If you believe a duplicate account was accidentally created under your name, contact [email protected] as soon as possible to resolve the issue.

To permanently close your md77 account, email [email protected] from your registered email or contact live support with your account mobile number. Any remaining balance will be processed to your registered payment method (bKash, Nagad or Rocket) before closure. Account closure is irreversible — if you are considering it because of problem gambling, we recommend trying self-exclusion or a time-out first via the Responsible Gaming settings in your account.

bKash deposits on md77 are credited instantly in the vast majority of cases. Once you complete the bKash payment from your app or USSD menu, the funds appear in your md77 wallet within seconds. During peak hours or network congestion, a small delay of up to five minutes may occur. If your deposit has not appeared after ten minutes, contact [email protected] with your bKash transaction ID for quick resolution.

The minimum deposit on md77 is ৳200 for bKash, Nagad and Rocket. For bank transfers via Dutch-Bangla Bank, BRAC Bank or Sonali Bank, a minimum of ৳500 applies due to bank processing requirements. There is no upper limit on deposits, though your chosen payment provider may impose its own daily transaction cap — check your bKash or Nagad app for their current limits before making a large deposit.

The minimum withdrawal on md77 is ৳500 for bKash, Nagad and Rocket. Withdrawals are processed to the same payment method used for your most recent deposit, so if you deposited via bKash, your withdrawal will go to your bKash wallet. KYC verification must be completed before any withdrawal is approved. Most withdrawals are processed within one to three hours during normal operating hours.

md77 does not charge any platform fees on deposits or withdrawals. However, your payment provider — bKash, Nagad, Rocket or your bank — may apply their own standard transaction charges. These are set by the provider, not by md77, and are typically small (often under ৳10 per transaction). Check your bKash or Nagad fee schedule if you want to confirm the exact charge before transferring.

Yes, md77 accepts deposits and processes withdrawals via Nagad, Rocket and Upay in addition to bKash. The process is the same for all providers: go to the Deposit section in your md77 account, select your preferred mobile banking provider, enter the amount and follow the on-screen instructions to authorise the payment from your provider's app or USSD menu. All transactions are secured with SSL encryption.

md77 offers a wide range of cricket betting markets covering BPL, IPL, T20 World Cup, Bangladesh Tigers Test matches and international ODIs. Available markets include match winner, top batsman, top bowler, total runs in an over, method of first dismissal, and live in-play betting on individual deliveries. BPL markets are especially popular with Bangladeshi players and are typically available up to one week before each match.

Yes, md77 is fully optimised for mobile browsers on both Android and iOS. All games — including slots, live casino tables, cricket betting and crash games — run directly in your mobile browser without requiring a separate app download. The site is designed as a mobile-first platform, so the experience on a 4G or Wi-Fi connection on any modern smartphone is smooth and responsive.

All games on md77 use certified Random Number Generators (RNG) provided by the game studios — including Pragmatic Play, Evolution Gaming and Spribe — whose software is independently audited for fairness. The RTP (Return to Player) percentage for each slot is listed in that game's information panel. Live casino games use real dealers and real equipment streamed in real time, which eliminates any RNG concern for those game types.

RTP varies by game and game provider. Most slots available on md77 have an RTP between 94% and 97%, with some premium titles from Pragmatic Play reaching up to 96.5%. The exact RTP for each game is displayed in the game's information or paytable section before you start playing. Higher RTP means the game returns more to players over a large number of spins, but individual sessions can vary significantly.

md77 offers a welcome bonus to new players on their first deposit — the current offer and bonus amount are displayed on the homepage and updated regularly. To claim the bonus, make your first qualifying BDT deposit after completing registration. The bonus is credited to your account automatically. Always check the current bonus terms on the promotions page before depositing, as the specific percentage and maximum amount may change.

Wagering requirements on md77 bonuses specify how many times you must bet the bonus amount before it can be converted to withdrawable cash. The specific rollover multiplier is stated in the terms of each promotion. As a general guide, a 20x wagering requirement on a ৳1,000 bonus means you need to place ৳20,000 in total bets before the bonus funds become withdrawable. Check each promotion's terms for the exact figure.

Yes, md77 bonuses have an expiry period that begins from the moment the bonus is credited to your account. The expiry window varies by promotion and is always stated in the bonus terms — common windows are 7 days or 14 days. If you do not meet the wagering requirement within the expiry period, the bonus and any winnings generated from it will be removed from your account automatically.

It depends on the specific promotion. Some md77 bonuses are valid across all products — cricket betting, slots and live casino — while others are restricted to a single product category. Sports bonuses may count only when placed on pre-match or in-play cricket and football markets, while casino bonuses may be limited to slots or live tables. The eligible games and bet types are always listed in the bonus terms.

md77 operates as a secure online gaming platform with SSL encryption on all transactions and data transfers. Player funds are held separately from operational funds. All games use independently audited RNG software from established providers. md77 employs strict KYC and anti-fraud checks to protect players. The platform is built specifically for the Bangladesh market and processes all transactions in BDT via local payment methods.

The minimum age to register and play on md77 is 21 years. This applies to all players in Bangladesh without exception. Age is verified during KYC — players who cannot provide valid proof of age will not be permitted to withdraw funds, and accounts found to belong to persons under 21 will be closed immediately. md77 takes its 21+ policy seriously as part of its responsible gaming commitment.

To self-exclude from md77, log in to your account, go to Account Settings and select the Responsible Gaming section, then choose Self-Exclusion and pick your preferred duration (1 month, 3 months, 6 months, 12 months or permanent). Alternatively, email [email protected] from your registered contact and request self-exclusion — the team will action it within 24 hours. During self-exclusion you cannot log in, deposit or place bets.

The fastest way to reach md77 support is by emailing [email protected] — the team is available 24 hours a day, 7 days a week, and aims to respond within a few hours. When emailing, include your registered mobile number and a brief description of your issue to help the team resolve it as quickly as possible. For urgent responsible gaming requests such as self-exclusion or account lock, state this clearly in the subject line.