md77 Privacy Policy

About This Privacy Policy

This Privacy Policy describes how md77 ("we", "us", "the Platform") collects, processes, stores and protects personal information provided by users ("you", "Player") when accessing or using md77.ws and its associated services, including online casino games, sports betting, and account management features. This policy applies to all players registered on md77 from Bangladesh and any other jurisdiction.

By registering an account on md77 or using any of its services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not consent to any part of this policy, you must discontinue use of md77 immediately and contact [email protected] to request account closure.

1. Information We Collect

2. How We Use Your Information

md77 processes your personal data on the basis of contractual necessity (to operate your account and provide the services you have requested), compliance with legal obligations (including KYC and anti-money-laundering requirements), and our legitimate interest in operating a secure and fair gaming environment. We do not process your data for any purpose that is incompatible with the purposes described in this section.

3. Payment Data and Financial Information

All financial transactions on md77 are processed in Bangladeshi Taka (BDT) through integrated payment channels including bKash, Nagad, Rocket and Upay. md77 does not store full payment instrument credentials on its own servers. bKash wallet numbers and Nagad numbers are retained in encrypted form solely for the purpose of processing withdrawals to the correct recipient and for reconciliation of the transaction history in your account.

Transaction records — including deposit amounts, withdrawal amounts, dates and payment method references — are stored in your account's transaction history and retained for a minimum of five years to satisfy internal audit and compliance requirements. Players may view their complete transaction history at any time from within the account dashboard after logging in.

4. Sharing of Your Information

md77 does not sell, rent or trade your personal information to any third party for marketing or commercial purposes. We may share your information only in the limited circumstances described below. In each case, the recipient is contractually obligated to use your data only for the specified purpose and to maintain appropriate security standards.

5. Cookies and Tracking Technologies

md77.ws uses cookies and similar lightweight tracking technologies to ensure the platform functions correctly, to maintain your login session between pages, and to collect aggregated analytics that help us understand how players use the site. We do not use third-party advertising cookies or cross-site tracking pixels.

You may manage or disable non-essential cookies through your mobile browser settings. Please note that disabling essential session cookies will prevent you from logging in to your md77 account, as these cookies are required for authentication and security.

6. Data Retention

md77 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. As a general guide: account registration data and KYC documents are retained for the duration of your active account plus a minimum of five years following account closure; transaction records are retained for a minimum of five years; game session logs are retained for a minimum of two years. These retention periods reflect standard compliance practice for online gaming operators.

When your data is no longer required for any active purpose and its retention period has expired, md77 will securely delete or anonymise it so that it can no longer be associated with you as an individual. If you have requested account closure, any data subject to mandatory legal retention will be held in restricted-access storage for the applicable retention period and then deleted.

7. Your Data Rights

As a player on md77, you have the following rights with respect to your personal data. To exercise any of these rights, please submit a written request to [email protected] with your registered mobile number and a brief description of your request. md77 will respond within 14 business days.

md77 will not discriminate against any player who exercises their data rights. Exercising your rights will not affect your ability to use the platform, claim bonuses or process withdrawals, except where the right exercised (such as erasure or account closure) inherently requires termination of the service relationship.

8. Data Security

md77 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. These measures include 256-bit SSL/TLS encryption for all data in transit between your device and our servers, encrypted storage of sensitive personal data and payment identifiers at rest, restricted staff access to personal data on a need-to-know basis, and regular security assessments of the platform infrastructure.

While md77 maintains robust security practices, no online system is entirely immune from security incidents. In the event of a data breach that materially affects your personal data, md77 will notify affected players without undue delay and take all reasonable steps to contain the incident and limit its impact. You are also responsible for maintaining the security of your own account credentials — do not share your password or OTP with anyone.

9. Children and Minors

md77 is strictly intended for adults aged 21 and above. We do not knowingly collect, process or retain personal data belonging to any person under the age of 21. If md77 discovers or is notified that personal data has been collected from a person under 21, that data will be deleted immediately and the associated account permanently closed. Parents or guardians who believe that a minor has registered on md77 should contact [email protected] immediately so that the account can be investigated and closed without delay.

10. Changes to This Privacy Policy

md77 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law or platform features. When we make a material change to this policy, we will notify registered players via in-app notification or SMS to their registered mobile number at least 7 days before the change takes effect. The updated policy will be published at md77.ws/privacy-policy with a revised "Last updated" date. Your continued use of md77 after the effective date of any revision constitutes acceptance of the updated Privacy Policy.

11. Contact and Privacy Queries

For any questions, requests or concerns relating to this Privacy Policy or the processing of your personal data, please contact our support team at: [email protected]